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Operations Management Center




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Welcome to our Operations Management Center

You have found what many managers believe is the fastest, most effective operations management tool available today.

Within weeks you could be implementing new solutions in your operations that reduce your staffing costs, increase productivity, and solve your toughest quality problems... but most importantly... achieve the new results your organization needs.

"Efficiency is doing things right; effectiveness is doing the right things.
  Peter F. Drucker

"People don't resist change. They resist being changed!
 Peter M. Senge

Our tools and methodology will help you identify the "right things" your operations need to do and very quickly implement the required changes with your people.


"AIM is a unique and valuable tool for us. It delivers new information needed to make better decisions and achieve our goals."
Larry Agoglia, Managing Director & COO, Citigroup Private Bank


As a manager, you must deliver new results. You simply can't maintain your operations at old performance levels. Our clients achieve new performance results with this formula.


Results = Information X Decisions
Results are a product of decisions made with information.

Old Information X Decisions = Same Old Results
Old information leads us to make the same old decisions and can only achieve the same old results. Expecting New Results but making the same old decisions is defined as insanity.


New Information X Decisions = New Results
New information causes new decisions that always create new results.


Activity Information Models are powerful new operations management information tools that will help you achieve new results and solutions.

You will...

  Quickly understand the cost of processes, products and customers
  Understand the causes of performance and pinpoint the few most costly issues
  Play "what if" with a wide variety of new solutions
  Choose to make a few changes that produce the greatest improvements
  Implement your changes with speed and precision

New operations management reports

We understand your dilemma.

Your operations today are an intricate assembly of computer systems, specialized jobs, complex processes and customized products. Products and services change faster than you can change your processes. You're forced to respond and change operations before you can adequately analyze and plan.

You need AIM, the fastest, most effective operations management tool that exists today.

AIM-Activity Information Models tell you what happened, when it happened, why it happened, where it happened, how much time it took, who did it... and when it will happen again.

Do your operations managers have the tools they need?

Your managers need new tools.

Are you disappointed that cost and quality improvements seem to take your operations managers too long, cost too much, and produce questionable results? Chances are, they're using old tools... and old tools can only produce the same old results.

If you really want them to be more effective, you're going to have to give them new, more powerful tools that are capable of solving the complex problems they face. They need  AIM.

"Knowing our cost of activities, services and customers has made a big difference in the way we design our services, plan, and manage our business. AIM has made us all more effective"
Jim Karagiorgis, Chief Transformation Officer, Vytra Health Plans

What's your toughest, most expensive, most frustrating operations management problem?

We want it!

AIM-Activity Information Models will give you and your operations managers the information and tools that you need to solve it.

Do you know the true cost of your poor quality and lost productivity in your operations?

A No-Cost Evaluation Pilot in your operations

We offer a no-cost evaluation pilot to help you learn, test, and evaluate AIM-Activity Information Modeling. This pilot project gives you a complete look and feel of what an AIM project delivers and how the AIM models solve tough, complex problems.

Learn about our no-cost 5 day evaluation pilot

Learn how AIM can help you solve your toughest operations management problems.

Read this Featured Case Study
Browse our files in our File Room
Take in a brief seminar at our Seminar Center


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